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To obtain a user id and password, Providers must have an approved enrollment with Alaska and have received their Provider number.

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New Dental Fee Schedule Effective 07/03/2017

A revised version of the Alaska Medicaid Dental Fee Schedule will be effective July 3, 2017. As part of this revision, coverage for specified codes will be moved from adult emergent dental services to enhanced adult dental services, and coverage for some codes will  be eliminated. All changes to the fee schedule are consistent with prevailing Alaska Medicaid regulations. The revised Alaska Medicaid Dental Fee Schedule, effective July 3, 2017, is available at http://manuals.medicaidalaska.com/medicaidalaska/providers/FeeSchedule.asp.

Questions? Please contact Mary Hansen, Alaska Medicaid Dental Program Manager, at mary.hansen@alaska.gov or 907.334.2403. 


Durable Medical Equipment Face-to-Face Requirements

Effective July 1, 2017, in accordance with 42 CFR 440.70, enrolled Durable Medical Equipment providers and Home Health providers will be required to follow the face-to-face requirements set forth in the federal regulation for Alaska Medicaid members.

For more information, please see provider flyer "Durable Medical Equipment Face-to-Face Requirements" available on the Updates page at http://manuals.medicaidalaska.com/docs/updates.htm.


Enhanced Automated Voice Response System


Call 855.329.8986 to access the following information:


- Member Eligibility
- Claim Status
- Provider Remittance Advice
- Service Authorization Schedule
- Fee Schedules
- Service Limits


The new AVR system is available 24 hours per day, seven days per week, aside from scheduled maintenance periods. Callers must identify themselves using an active provider number and Personal Identification Number (PIN). Your PIN is assigned as part of the Provider Enrollment process and can be maintained via the AVR.

To learn more about the AVR system, the computer based training module AVR Overview is available on the Alaska Medicaid Learning Portal at http://manuals.medicaidalaska.com/docs/akmedicaidtraining.htm. You may also reference the Enterprise Quick Reference - AVR.

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