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To obtain a user id and password, Providers must have an approved enrollment with Alaska and have received their Provider number.

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To obtain a user id and password to the Member Portal, Members must be enrolled in the Alaska Medicaid program and have a valid Medicaid Id.

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Member Portal

To view your Explanation of Member Benefits online, click Member Portal to login.

Member News

DPA Recipient Virtual Contact Center Now Live

Questions about a benefit application, your eligibility, or Alaska Medicaid eligibility cards?

Alaska Medicaid members may now contact the Division of Public Assistance (DPA) Virtual Contact Center at 800.478.7778 for real-time assistance. Members may remain on the line for a live customer service agent or choose to receive a call back in the order the call was received.

DHSS Issues Updated COVID-19 FAQs

The Department of Health and Social Services has updated its COVID-19 Frequently Asked Questions. Updates include information for those who, because of a disability, cannot safely wear a mask.

Member Resources

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